Person-centred home care

Care that feels personal.

Professional, compassionate care designed around the individual — helping people live safely, comfortably and independently in their own home.

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  • CQC Regulated
  • Free, no-obligation assessment
  • Birmingham & Wiltshire
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24/7 Care support line
CQC Regulated Person-centred care

CQC RegulatedRegistered care provider

Person-Centred CarePlans built around you

Professional Care TeamTrained & screened carers

24/7 SupportA real person always answers

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About Obatos

More than care.
A trusted presence.

We are a Care Quality Commission (CQC)-regulated provider of home care and supported living — headquartered in Birmingham and serving Trowbridge, Melksham, Westbury, Corsham, Chippenham and Bradford-on-Avon.

Our nurses, healthcare assistants and support workers bring experience from both private care and the NHS, and we practise culturally centred care, welcoming people of every background, faith and community.

  1. Dignity

    Personal care delivered with respect, privacy and genuine warmth — always.

  2. Independence

    We do with, not for — encouraging self-reliance and personal decisions.

  3. Consistency

    Familiar faces, reliable rotas and careful pairing, so support feels like continuity.

Learn About Obatos

Our services

Care designed around you.

Flexible support for different stages of life, delivered with dignity, compassion and respect. Every service begins with a free, no-obligation assessment.

A carer in a teal uniform gently brushing an older woman's hair at home
05

Specialised Care

Expert, personalised support for Alzheimer’s, Parkinson’s, stroke recovery and complex needs — at home, without a care facility.

Explore service — Specialised Care
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07

Live-in Care

A dedicated professional carer lives with you, offering continuous, deeply personal support for daily life and care needs.

Explore service — Live-in Care

Not sure which care fits?

Start with a free, no-obligation assessment. We’ll listen, then build a care package around real needs.

Request a Care Assessment

Complex & specialised care

Care that adapts.
Not a move away from home.

Many people assume that once care needs become significant, a care facility is the only option. It isn’t. Obatos supports people living with Alzheimer’s, Parkinson’s and stroke recovery — and a wide range of other complex needs — in the comfort of their own home and community.

  • Personalised care plans, shaped by specialist assessment — for adults, children and young people
  • Medication support, mobility and hoisting, continence and skin care, delivered to each person’s Support Plan
  • Rehabilitation in partnership with clinical professionals, helping people reach their full potential
Request a Care Assessment Explore Specialised Care
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Delivered at home across Birmingham & Wiltshire
A younger woman and an older woman sitting close together on a sofa, laughing while knitting
Quality in every quiet moment

The Obatos experience

Professional care.
Human connection.

At Obatos, care is not just a service — it is a responsibility carried by people who show up every day with empathy, professionalism and heart. Support looks different for everyone, so we take time to understand routines, preferences and what a good day feels like.

  • Person-centred

    Care plans shaped around the individual — their history, culture and choices.

  • Professional

    Screened, trained and supervised carers who maintain accurate care records.

  • Compassionate

    Warmth and patience in every visit, from personal care to companionship.

How it works

A simpler way to arrange care.

Three calm, considered steps — from first conversation to first visit.

01

Talk to Our Team

Call and speak with one of our friendly team, who will discuss the setup process and outline our care packages.

02

Personal Care Assessment

We arrange a home visit and carry out a free, no-obligation assessment, so the plan reflects real needs and preferences.

03

Begin Your Care Journey

Once you’re happy to proceed, we set up your care package and introduce you to your care worker.

Start Your Care Journey

Why Obatos

Professional care, delivered with compassion.

Six commitments that shape every care package we deliver — and every relationship we’re trusted with.

See where we care

  • Person-centred approach

    Care plans are built from your assessment, routines and preferences — not a template.

  • Respect for independence

    Independence means staying in control of your decisions, with just the help that keeps life safe.

  • Compassionate support

    Dignity and respect are values in action — in personal care, company and everything between.

  • Professional care team

    Carers are screened, trained and supervised, with Care Certificate and NVQ pathways.

  • Flexible care options

    From hourly visits to 24-hour support — flexible schedules and cost-friendly rates.

  • Clear family communication

    Family support and honest updates, so relatives always know how their loved one is doing.

Where we care

Local care.
Close to home.

Two strongholds, one standard of care. Our teams live and work in the communities they serve.

West Midlands

Birmingham

Head office — Vyse Terrace, Branston Court, 67–70 Branston St, Hockley, Birmingham B18 6BA

Coverage

B1B2B3B6B7B8B16B18B19B20B33B44B45+ surrounding areas

Request a free assessment

South West

Wiltshire

Care team for Wiltshire, reachable through the dedicated county care line below.

Coverage

TrowbridgeMelkshamWestburyCorshamChippenhamBradford-on-Avon+ surrounding locations

Request a free assessment

Check whether we cover your area

Enter your postcode or town — coverage shown here reflects our current Birmingham and Wiltshire service areas.

In their words

What families value about our care.

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Health Care Assistants
& Care Coordinator roles

Careers at Obatos

Make a difference every day.

Care at Obatos is meaningful work that impacts lives — yours included. We invest heavily in the people who support others, with structured training, local rotas and supervisors who answer.

  • Full induction with supervised introduction to your first care settings
  • Mandatory Care Certificate training and ongoing refresher courses
  • Opportunities to pursue NVQ Level 2 and Level 3, with specialist training in dementia, medication and hoisting
  • Flexible working patterns and local rotas — driver and walker roles
  • Openings across Birmingham & Wiltshire in a supportive, growing team
Explore Careers Current vacancies

Questions, answered

Answers before you call.

Can’t find what you’re looking for? Our team answers the phone 24 hours a day.

Call 0121 389 4919

Hourly home care, daily home care, hospital to home care, respite care, specialised care, supported living and live-in care — delivered across Birmingham and Wiltshire, and available around the clock. Every service starts with a free assessment.

Simply call and speak to one of our friendly team, who will discuss the setup process and outline our packages. We then arrange a home visit for a free, no-obligation assessment — looking at needs, routines, and the environment. Once you’re happy, we set up your care package and introduce your care worker.

No. We believe independence is being in control of your decisions. Home care means keeping control of your activities while retaining as much independence as each situation allows. We actively encourage the people we support to become more self-reliant and to keep making their own choices — with just the help needed to stay safe and well.

Professional caregivers have chosen a career in the compassionate care of others. Every Obatos carer goes through comprehensive background checks and screening for identity, integrity and competence, followed by induction, Care Certificate training and ongoing supervision. Care workers follow each service user’s care plan, safeguarding principles and health and safety regulations.

Yes. We work with each family to understand the skills and personality they’d like in a caregiver, and we encourage client input in every match. If it isn’t the right fit, contact us and we’ll arrange another caregiver quickly, at no additional referral cost.

One of the leading causes of hospital readmission or slow recovery is a lack of proper support after discharge. Our hospital to home care supports the transition — whether straight home from hospital or through a rehabilitation facility — so recovery continues safely and comfortably at home.

A dedicated professional carer resides in your home, offering continuous support with daily tasks and care needs. Personalised care plans are developed following an in-depth assessment. It’s a comprehensive alternative to residential care for those who need full-time support, while staying in familiar surroundings.

We currently provide care across Birmingham — including the B1, B2, B3, B6, B7, B8, B16, B18, B19, B20, B33, B44 and B45 areas and surrounding districts — and across Wiltshire communities including Trowbridge, Melksham, Westbury, Corsham, Chippenham and Bradford-on-Avon. You can check your postcode in our coverage checker above, or just call — we’re always happy to talk.

The next step is a conversation

Let’s talk about the right care for you.

Whether you’re arranging care for yourself or someone you love, our team is here to help you understand your options — calmly, clearly and without obligation.

Request a Care Assessment Call Us 24/7

Enquiries

Start with a conversation.

Tell us a little about what you need and a member of our care team will reach out. This is a free, no-obligation enquiry.

Preferred contact method
This is a free, no-obligation enquiry. We’ll only use your details to respond to your request. No calls you don’t want.

Talk to a real person — any hour

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Trust marks: Recruitment and Employment Confederation Corporate Member, Association of Healthcare Trainers Member, and Care Quality Commission.
Registered with the Care Quality Commission. Corporate Member of the Recruitment & Employment Confederation and Member of the Association of Healthcare Trainers.

Care Quality Commission registration covers all Obatos home care and supported living services in Birmingham and Wiltshire.